CrowdStrike, a leading cybersecurity firm, recently faced a global technical outage, causing major disruptions to its services. This incident affected numerous customers, limiting their access to CrowdStrike’s security solutions and raising concerns within the cybersecurity community.
Immediate Steps for Resolution
CrowdStrike has proposed a solution to mitigate the issue. Users should reboot their systems in safe mode and delete a specific driver file. Follow these detailed steps:
- Attach a Recovery Disk: Ensure that you have successfully attached a recovery disk to your system.
- Delete the File: Navigate to the directory
Windows/System/System32/Drivers/CrowdStrike/and delete the file namedC00000291*.sys.
These steps are recommended by both CrowdStrike and external cybersecurity experts.
Widespread Disruptions Across Sectors
Air Travel Delays
Travelers may face significant delays as the Federal Aviation Administration (FAA) has grounded major airlines, including United, Delta, and American Airlines, with Ryanair also affected. Passengers are advised to check the Ryanair app for updates and arrive at the airport three hours before their flight.
Edinburgh Airport and Berlin Airport are experiencing longer wait times due to the outage, and numerous other airports, including Heathrow, Gatwick, and airports across Spain, are also impacted.
Healthcare Service Interruptions
In the UK, patients are struggling to book appointments at GP offices. Putneymead GP surgery in West London reports restricted online requests and downed phone lines. The NHS has confirmed disruptions to the EMIS system used for patient records and appointments.
Train Service Delays
Train services are also disrupted, particularly those operated by Govia Thameslink and other major providers like Avanti West Coast and Great Western Railway. Customers are advised to check for travel updates online.
Emergency Services Down in the US
Reports indicate that 911 emergency services are down in several states, including Ohio and Alaska.
Why Act Now? Here is why:
Our certified teams have diverse expertise to handle different cyber threats from email compromise to phishing, data breaches, encrypted systems and compliance issues. We’re also experienced in rebuilding any part of your system that may be irrecoverable.
Free Security Risk Assessment
We’re offering a FREE Security Risk Assessment to help you safeguard your business:
- Network Vulnerability Analysis: We’ll identify and patch vulnerabilities in your network to prevent future attacks.
- Continuity and Recovery Planning: We’ll assist you in developing a robust continuity and recovery plan tailored to your organization.
To get started, call our office at 512-662-1902 or filling the form below to book your FREE Security Risk Assessment now.